SOURCE AREA:
¥ 
Develop
better attention to siteÕs safety expectations
Develop
better attention to siteÕs safety expectations¥ May want
to incorporate daily tool box
May want
to incorporate daily tool box¥ Meetings
with site representative to make sure all safety items are being addressed
Meetings
with site representative to make sure all safety items are being addressed¥ Test
plan items
Test
plan items¥ Develop
onsite coordinators
Develop
onsite coordinators¥ Need
skills to manage project
Need
skills to manage project¥ Have
more experienced techs on site
Have
more experienced techs on site¥ Lack of
knowledgeable personnel
Lack of
knowledgeable personnel¥ Prices
are too high
Prices
are too high¥ Would
like contact with same person
Would
like contact with same personCAEÕs Value Delivery System
Exhibit I
Customer Comments
from Survey (contdÉ)