ASSESSMENT:
¥ 
Business
processes seem too compartmentalized to be effective
Business
processes seem too compartmentalized to be effective¥ No
Centralized IT, Purchasing, Customer Care functions
No
Centralized IT, Purchasing, Customer Care functions¥ Insufficient
Administrative Support
Insufficient
Administrative Support¥ No
formalized visible communication Ð meetings, reports, newsletters
¥ No
formalized visible communication Ð meetings, reports, newslettersNo
visible Business Intelligence tools in use to examine corporate trends¥ Insufficient
utilization of Website potential
Insufficient
utilization of Website potential¥ Intranet
not effectively used to communicate with employees
¥ Intranet
not effectively used to communicate with employeesMarketing/Advertising
spending dropped significantly between 2000-2002¥
Unclear
if there is proactive Regulatory/Compliance tracking for changes¥ Questioning
policy for Inter-Co procurement of equipment
Questioning
policy for Inter-Co procurement of equipmentCAEÕs Value Delivery System
Internal Business Processes