¥ Initiated the Discovery Process with the Senior Management Team
¥ Set up Employee Questionnaire (70 Questions) with assistance from SMT
¥ Interviewed approximately 24 employees chosen by SMT for    1 Hr/Employee Ð (1 week)
¥ Interviewed about 12 Customers at different Locations and with different Divisions Ð (1 week)
¥ Surveyed and Analyzed data gathered and Formulated recommendations based on Assessments
CAEÕs Value Delivery System
Investigative Discovery Process:
What was Done