OVERALL POSITIVE COMMENTS FROM RENTAL AND
SOURCE CUSTOMERS:
¥ They value
the quality of your work
¥ Value
timeliness and dependability
¥ Responsiveness
¥ Consistency
in testing
¥ Appreciated
the change to monthly preventative maintenance contract on equipment
CAEÕs
Value Delivery System
Exhibit I
Customer Comments from Survey (contdÉ)