SOURCE AREA:
 
¥  Develop better attention to siteÕs safety expectations
¥  May want to incorporate daily tool box
¥  Meetings with site representative to make sure all safety items are being  addressed
¥  Test plan items
¥  Develop onsite coordinators
¥  Need skills to manage project
¥  Have more experienced techs on site
¥  Lack of knowledgeable personnel
¥  Prices are too high
¥  Would like contact with same person
 
CAEÕs Value Delivery System
Exhibit I
Customer Comments from Survey (contdÉ)