ASSESSMENT:
¥
Business processes seem too compartmentalized to be effective
¥
No Centralized IT, Purchasing, Customer Care functions
¥
Insufficient Administrative Support
¥
No formalized visible communication Ð meetings, reports,
newsletters
¥ No visible Business Intelligence
tools in use to examine corporate trends
¥
Insufficient utilization of Website potential
¥ Intranet not effectively used to
communicate with employees
¥ Marketing/Advertising spending
dropped significantly between
2000-2002
¥ Unclear if there is proactive
Regulatory/Compliance tracking for changes
¥
Questioning policy for Inter-Co procurement of equipment