ASSESSMENT:

¥  Business processes seem too compartmentalized to be effective
¥  No Centralized IT, Purchasing, Customer Care functions
¥  Insufficient Administrative Support
¥  No formalized visible communication Ð meetings, reports, newsletters
¥  No visible Business Intelligence tools in use to examine corporate trends
¥  Insufficient utilization of Website potential
¥  Intranet not effectively used to communicate with employees
¥  Marketing/Advertising spending dropped significantly between    2000-2002
¥  Unclear if there is proactive Regulatory/Compliance tracking for changes
¥  Questioning policy for Inter-Co procurement of equipment

CAEÕs Value Delivery System
Internal Business Processes