Janitoral Service

#	Problem Symtom	Root Cause	Prefered Solution	Unexceptable
1	Bathroom Smells	Dirty Urnals	Clean Urnals	Masking Chemical
2	Bathroom Smells	Floor Drain Dry	Fill floor drain with water	Masking Chemical
3	Soap Dispenser Broken	Anti-Bacterial Soap	Non Anti-Bacterial Soap
4	Soap Dispenser Broken	Filling by removing jar	Fill jars from top	Unscrewing jars
5	Wax buildup on walls & doors	Sloppy wax job	Minimize waxing
6	Wax buildup on floors	Old wax not stripped	Strip & use minimize wax	Having to be told
7	Walls dirty	Dirty hands or wrong wall cover mat'l	Clean walls and investigate mat'l	wear out walls cleaning
8	Ugly waste basket liners	White plastic bags	Black or clear bags	White bags
9	Over cleaning	Poor system	Clean dirty areas 1st	dirty never gets cleaned
10	Under cleaning	Poor system	Clean dirty areas 1st	dirty never gets cleaned
11	Stairwells dirty	Poor system	Clean when dirty	dirty never gets cleaned
12	Lower Level Carpet Spots	Company lunch 4x per yr	Clean when dirty	clean when clean
13	Hand marks on walls	Bad mothering or Wall mat'l	Replace wall material	wear out wall by cleaning
14	Wallpaper paste on walls	Cheap installation	Clean with hot water	Ignore
15	Return air grilles dirty	Bad air filters	Clean grilles with fan off	Clean grilles with fan on

Last Updated on 11/14/00
By William I. Walker