WK264:
Standard Practice for the Competence of
Air
Emission Testing Bodies
1. Scope
1.1 This practice specifies the general requirements for the competence to carry out sampling and analysis for air emissions tests of stationary sources. It covers testing and calibration performed using standard methods, non-standard methods and methods developed by the AETB.
1.2 This practice is applicable to all bodies engaged in air emission testing regardless of the number of personnel or the scope of testing activities. When a AETB does not undertake one of more of the activities covered by the practice such as developing test methods, the requirements of those clauses do not apply.
1.4 The notes given provide clarification of text, examples, and guidance. The notes do not contain requirements and do not form an integral part of this practice.
NOTE 1: ISO/IEC 17025
has been considered when elaborating this practice. It is to be noted that at
the time of approval of this practice ISO 17025/IEC is under revision. Several but
not all statements of this practice are consistent with ISO 17025 : 1999
NOTE 2: This Practice is
a specification for competence. It does not address accreditation or any
activities specific to accreditation such as on-site inspections/audits by
external assessors or proficiency testing.
2. Referenced Documents
2.1 NCSL RP-1 Establishment and Adjustment of Calibration Intervals
2.2 ISO 17025, ÒGeneral Requirements for the Competence of Testing and Calibration LaboratoriesÓ
3. Terminology
3.1 Air Emission Testing: The direct testing of emissions to the atmosphere from stationary sources by sampling, measurement and analysis including determination of the relative accuracy and QA/QC auditing of continuous monitoring systems. This definition excludes fuel sampling, visible emission evaluations, and daily operation and maintenance of continuous monitoring systems.
3.2 Air Emission Testing Body (AETB). A company or other entity that conducts Air Emission Testing.
3.3 Approved Test Protocol. A statement, approved by the relevant regulatory authority or other receiving party, of the objectives of a specific test program and the test methods (and deviations) to be used to achieve those objectives. Also referred to as Òsampling planÓ or Òtest planÓ.
3.4 Competence. For an AETB, competence is the ability to consistently produce acceptable data of known and documented quality. A AETB shall be considered competent if it has in place and continually operates under a Quality System meeting the requirements of this Practice.
3.5 External Qualification Exam. A Qualification Exam meeting the requirements of Section 8.3.6.5 and administered by an Independent Proctor. In addition, an External Qualification Exam must be:
a) Approved with regard to content
and format by a Qualification Exam Provider. This test will be administered
according to rules established by the Provider.
b) Administered and scored by an
Independent Proctor.
3.6 Independent
Proctor. A person not employed by or associated with the AETB who oversees the
administration of the External Qualification Exam according to the rules
established by the Qualification Exam Provider.
3.7 Internal Qualification Exam. A Qualification Exam meeting the requirements of Section 8.3.4 and administered by the AETB.
3.8 Known and Documented Quality. For the purposes of this practice, data will be of known and documented quality if collected under a Quality System meeting the requirements of this practice (including adherence to approved test protocols and deviations).
3.9 Performance Data. Data generated and/or collected by the AETB indicating conformance with customer and regulatory requirements and with the requirements of this practice. Such data may include feedback from regulatory agency observers, customers, internal and external audit results, results participation in proficiency testing programs and any other data that provides direct, objective documentation of the quality of data collected by the body.
3.10 Performance Issue. A performance issue (or Quality System problem) may be of two types:
3.10.1 Some aspect of a test program or test data failed to meet expectations.
3.10.2 Failure to follow itÕs the Quality Manual or a required component of the manual is absent.
3.11 Proficiency Test. A means of evaluating an AETBÕs performance relative to a given set of criteria.
NOTE 3: A proficiency test, for example, may be a blind determination
of a reference sample, comparison of paired sampling trains, or recovery from
dynamic spiking.
3.12 Qualified Individual. An individual who meets the requirements specified in Section 8.3.2 of this Practice
3.13 Qualification Credentials. Evidence that the Qualified Individual meets the requirements of Section 8.3.2 and that clearly states the scope of the Qualification (e.g., a certificate from a Qualification Exam Provider)
3.13 Qualification Exam. A test to evaluate the knowledge of the individual to become qualified.
3.14 Qualification Exam Provider. A recognized association of AETBs who oversees, maintains, and/or approves the format and content of Qualification Exams meeting the requirements of this Practice. A Qualification Exam Provider also develops policies and procedures for the administration of the Exams and issues Qualification Credentials,
4. Significance
and Use
4.1 This practice establishes general criteria for a Quality System that, when followed, helps ensure consistently acceptable data quality from an AETB. The relevant criteria contained in this Practice shall be addressed in the AETBÕs Quality Manual, which shall contain or refer to additional specific criteria and requirements where relevant and necessary. The Quality Manual and its implementation (including test protocols, reports, and personnel testing) shall provide the sole basis for determining the conformance of the AETB with this standard.
NOTE 4: This practice
assesses the overall ability of a AETB to deliver data of known and documented
quality on a consistent basis regardless of the test method used. There is no
requirement to define a scope of testing. It is a requirement of this practice
that prior to performing a test method for the first time, the AETB has in
place resources, training, and QA/QC consistent with this practice to insure
data of acceptable quality are produced.
4.2 This practice is for use by AETBs in developing the quality, administrative, and technical systems that govern their operations. Clients, regulatory authorities, and accreditation bodies may also use it in confirming or recognizing the competency of AETBs
NOTE 5: This practice is
performance-based -- that is, it focuses on the actual performance (i.e.
consistent generation of data of known and documented quality) of the AETB
rather than on an extensive collection of prescriptive criteria that may or may
not be relevant to a particular AETB. It also focuses on the education and
qualifications of the individual tester.
NOTE 6: There has been
an effort in the development of this practice to keep the paperwork and
administrative burdens on affected AETBs to the minimum required for an
effective program.
5. Organization
and Management
5.1 The
AETB shall have in place a structure, including a Quality System that enables
it to continually monitor and improve its ability to deliver its scope of
services. This ability shall be measured by Performance Data.
5.2 The
organization of the AETB shall be clearly defined including its place in any
parent organization, and the relationships between quality management,
technical operations, and support services.
5.3 It
is the responsibility of the AETB to carry out its activities in such a way as
to meet the requirements of this practice, the requirements of local, state and
federal laws and regulations, and to meet the needs of the client and
regulatory authorities.
5.4 The
AETB shall:
5.4.1 Have
in place a system to collect and document Performaance Data from all relevant
sources.
5.4.2 Provide
its employees with the resources and authority to initiate corrective actions
and to verify and document their effectiveness.
5.4.3 Be
legally identifiable, that is, it shall meet the applicable legal requirements
of the governmental jurisdiction in which it conducts business. It shall be
organized and shall operate so that its facilities and resources meet the
requirements of this practice.
5.4.4 Be
organized so that staff members are not subject to undue pressure or inducement
that might inappropriately influence their judgment or results of their work,
including quality issues.
5.4.5 Be
organized so that confidence in its independence of judgment and integrity is
maintained at all times.
5.4.6 Be
organized so that staff members are aware of both the extent and limitations of
their responsibilities.
5.4.7 Provide
adequate supervision of technical staff, including trainees, by persons
familiar with relevant methods and procedures, the purpose of the test project,
and with assessment of testing results. Only qualified individuals may
supervise a test.
5.4.8 Have
a Technical Manager or Director (however named) who has overall responsibility
for the technical operations of the AETB and has demonstrated competence in air
emissions testing activities through education or professional experience, or
both.
5.4.9 Have
a Quality Manager (however named) who has responsibility for the Quality System
and its implementation. The quality manager shall have authority and
responsibility for ensuring that the requirements of this practice are
implemented and maintained. The quality manager must have direct access to the
highest levels of management at which decision are made on policies affecting
the AETB.
NOTE 7: The Quality Manager may also be the Technical Manager in AETBs with limited staff. Whenever possible, the quality and technical manager positions should be filled independently by two individuals.
5.4.10 Have
a Qualified Individual on-site for each test project who is qualified for each
test method performed.
5.4.11 Be
able to provide documentation or otherwise demonstrate, on request from the
persons or organizations evaluating its competence, that it complies with the
relevant and appropriate federal, state, and local requirements for conducting
testing procedures under its scope, including compliance with this practice.
5.4.12 Be
able to provide documentation or otherwise demonstrate, on request from the
persons or organizations evaluating its competence, that it complies with
applicable local, state, and federal requirements governing health and safety,
transportation, shipping and other relevant requirements.
6. Document Control
6.1 General.
The AETB shall establish and maintain procedures to control all documents that
form part of its Quality System (internally generated or from external
sources), such as regulations, standards, other normative documents, test
and/or calibration methods, as well as drawings, software, specifications,
instructions and manuals. These procedures shall be sufficient to preclude the
use of invalid and/or obsolete documents.
6.2 Quality
system documents generated by the AETB shall be uniquely identified. Such
identification shall include the date of issue and/or revision identification,
page numbering, the total number of pages or a mark to signify the end of the
document, and the issuing authority(ies).
6.3 Changes
to documents shall be reviewed and approved by the same organizational group
that performed the original review unless specifically designated otherwise.
Personnel conducting the review shall have access to pertinent background
information upon which to base their review and approval. Where practicable,
the altered or new text shall be identified in the document or the appropriate
attachments.
6.4 If
the AETBÕs documentation control system allows for the amendment of documents
by hand pending the re-issue of the documents, the procedures and authorities
for such amendments shall be defined. Amendments shall be clearly marked,
initialed and dated. A revised document shall be formally re-issued as soon as
practicable.
6.5 Procedures
shall be established to describe how changes in documents maintained in
computerized systems are made and controlled.
7. Quality System, Audit, and
Review
7.1 Quality
Policy. The AETB shall develop and disseminate a quality policy. A quality
policy is a formal statement signed by top management that states the
commitment by top management and staff to conform to the requirements
documented in the Quality Manual and to this Practice.
7.1.2 The
management of the AETB shall define and document its quality policy, quality
objectives, and commitment to quality.
7.1.3 The
AETB shall ensure that its quality policy includes recognition of the needs and
expectations of its customers. The AETB shall also ensure that its quality
policy is understood, implemented, and maintained at all levels within the
AETB.
7.2 Quality
System. The AETB shall establish, maintain, and operate under a documented
Quality System as a means of ensuring that its operations are appropriate to
providing air emission testing services and meet the requirements of this
practice.
7.2.1 The Quality System shall be designed to ensure the required degree of completeness, representativeness, comparability, and uncertainty (within the limits of uncertainty documented in the test method) needed to meet the data quality objectives of each project undertaken by the AETB.
7.2.2 The Quality System and the AETBÕs conformance to the Quality System shall be documented to the extent necessary to ensure consistent achievement of data quality objectives for projects undertaken by the AETB.
NOTE 8: Data quality objectives (however named) have always been a part
of any test program. Sections 7.2.1 and 7.2.2 do not establish new
requirements. Data quality objectives may be defined in the testing method
(e.g., bias < 5%, leak rate ±0.10 in. H2O, conversion efficiency > 90%)
or may be defined by regulation or by the client.)
7.3 Quality
Manual. The Quality System shall be documented in a Quality Manual and
supporting Quality System documentation. The manual shall be structured
according to the outline provided in Appendix A of this practice. Portions not
relevant to the scope of the AETBÕs services may be eliminated. This
documentation shall be available for use by the AETB staff. The Quality System
documents shall be maintained current under the responsibility of the Quality
Manager.
7.4 Audits.
7.4.1 The AETB shall annually conduct internal
audits of its activities to verify that its operations continue to conform to
the requirements of the Quality System. Such audits shall be carried out by
qualified personnel who, whenever practical, are independent of the activity
audited.
NOTE 9: Nothing in this Section should be inferred to
require or allow a breach of client confidentiality.
7.4.2 Internal Audit Procedure
7.4.2.1 Conformance to this practice shall be determined in stages as follows:
(a) An evaluation of the AETB's Quality Manual to ensure that
it addresses all relevant requirements of this Practice and all relevant topics
listed in the outline provided in Appendix A of this Practice.
(b) A determination of the AETB's conformance to its Quality
Manual as indicated by a review of the AETB's Performance Data and subsequent
corrective actions.
7.4.2.2 Deficiencies
identified from internal audits must be linked to specific Performance Issues.
7.4.2.3 Determination
of effective corrective actions undertaken in response to deficiencies is at
the discretion of the AETB. The AETB shall document the effectiveness of any
corrective actions undertaken.
7.4.3 The AETB shall participate in third party
Proficiency Testing programs if available and relevant to their scope of work.
Results from these programs shall be used to assess the effectiveness of the
quality program. Upon failure of any Proficiency Test, the AETB shall initiate
corrective action.
7.4.4 The AETB shall collect Performance Data.
Results of this data, along with any testing company comments, shall be
accessible to clients, potential clients, and regulatory authorities. The AETB
shall inform clients that this data is available for review.
NOTE 10: Nothing in this Section should be inferred to
require or allow a breach of client confidentiality.
NOTE 11: If a national database for dissemination of AETB performance data becomes available, AETBs are encouraged to make use of this tool to meet the requirements of Section 7.4.4.
NOTE 12: AETBs are encouraged to seek a periodic, independent, external assessment of conformity to this practice. To help assure consistency between various external assessment and accrediting bodies, use of such bodies recognized by the National Cooperation for Laboratory Accreditation (NACLA) is strongly encouraged. Because air emission testing is a field intensive activity, a thorough assessment may consist solely of a field audit (rather than a Òhome baseÓ audit) if adequate documentation is available in the field.
8. Personnel
8.1 The
AETB management shall ensure the competence of all who operate specific
equipment, perform tests and/or calibrations, evaluate results, and sign test
reports and calibration certificates.
When using staff undergoing training, appropriate supervision shall be
provided. Personnel performing
specific tasks shall be qualified on the basis of appropriate education,
qualification, training, experience, examination, and/or demonstrated skills,
as required.
NOTE 13 The personnel responsible for the opinions
and interpretation included in test reports should, in addition to appropriate
qualification, training, experience and satisfactory knowledge of the test
methods carried out, also have understanding of the processes tested and the
significance of any deviations occurring in test data.
8.2 The
management of the AETB shall formulate requirements with respect to the
education, training and skills of the AETB personnel. The AETB shall have a policy and procedures for identifying
training needs and providing training to personnel. The AETB shall also have procedures to evaluate the
effectiveness of such training. The training program shall be relevant to the
present and anticipated tasks of the AETB.
8.3 The
Qualified Individual
8.3.1 The
AETB shall provide Qualified Individuals to oversee and supervise test
projects. The AETB must provide a least one Qualified Individual on-site at all
times during a test project who is qualified in the Methods employed for that
test project.
8.3.2 To be deemed a Qualified Individual under
this practice an individual shall:
a) Meet the experience requirements
of Section 8.3.4
b) Pass a Qualification Exam
meeting the requirements of Section 8.3.5
c) Sign a statement, to be kept on
file with the AETB, agreeing that all test projects conducted under his/her
supervision will conform to the AETBÕs Quality Manual and to this Practice in
all respects.
8.3.3 A Qualified Individual must re-take and pass
a Qualification Exam at least once every five years to retain their status as a
Qualified Individual.
8.3.4 At a minimum, an individual seeking
Qualification shall meet the following experience requirements prior to taking
the Qualification Exam.
8.3.4.1 Participation in at least 10 tests that
employthe Method Methods for which
they are seeking qualification, or
8.3.3.2 Completion of at least one year of general air emissions testing
experience. Such experience should include, where applicable:
a)
Instrument calibration
b)
Equipment Preparation and Packing
c)
Field set up
d)
Equipment operation and data recording
e)
Sample recovery, handling, and custody
f)
Sample analysis
g)
Data Reduction including relevant calculations
h)
Quality Control
i)
Reporting
8.3.4 Each Qualification Exam shall:
8.3.4.1 Define clearly the scope of knowledge and experience it is designed
to evaluate.This shall include the Method or Methods covered.
8.3.4.2 Be sufficiently rigorous to assess not only
knowledge of the applicable Method(s) as written but also degree of field
experience.
8.3.4.3 Consist of questions covering (where relevant):
a)
Knowledge of the Methods as written
b)
Limitations of the Methods
c)
Potential field conditions that may affect results
d)
Any special considerations needed for low-level measurements
e)
Shipping and packing considerations
f)
Sources of uncertainty associated with Methods
g)
Knowledge of proper operation and calibration of equipment
8.3.5 External Qualification Exams shall be used
if available. An individual that has been qualified with an Internal
Qualification Exam, shall re-qualify with an External Qualification Exam within
three years of the initial availability of the External Exam or when taking the
five-year re-test, whichever is sooner.
8.3.6 The Qualification Credentials of each
Qualified Individual shall be available for inspection at the test site.
NOTE 14: Qualification testing, by itself, does not ensure quality data. It remains the responsibility of the AETB to ensure that all personnel, equipment, and other resources deployed on any testing project are appropriate to the specific circumstances and conditions of that project and that the total requirements of this Practice are followed at all times. Also, having a Qualified Individual on-site should not relieve the regulatory authority from their established observation and oversight role.
8.4 The
management of the AETB shall authorize specific personnel to perform particular
types of sampling, test and/or calibration, to issue test reports, to give
opinions and interpretations and to operate particular types of equipment. The AETB shall maintain records of the
relevant authorizations(s), competence, educational and professional
qualifications, training, skills and experience of all technical personnel,
including contracted personnel.
This information shall be readily available and shall include the date
on which authorization and/or competence is confirmed.
NOTE 15: The term
Òcontracted personnelÓ includes only personnel not directly employed by the
AETB but under the direct supervision of the AETB. It is not necessary to
maintain records for personnel employed by and supervised by outside
contractors or sub-contractors. However, the AETB should maintain records of
the relevant authorizations(s), competence, professional qualifications and
experience of all outside contractors.
8.5 The
AETB shall use personnel who are employed by, or under contract to, the
AETB. Where contracted and
additional technical and key support personnel are used, the AETB shall ensure
that such personnel are supervised (see Section 8.3.1) and competent and that
they work in accordance with the AETBÕs Quality System.
8.6 The
AETB shall maintain current job descriptions for managerial, technical and key
support personnel involved in tests and/or calibrations.
NOTE 16: Job descriptions are
dependent on a companyÕs operational model and for that reason can be defined
in many ways. A company should consider identifying key functions within its
operations and writing job descriptions that convey the duties,
responsibilities, authorities, and expertise (i.e., experience, education, and
or training) of an individual performing the required function. Job
descriptions need not be linked to specific individuals, but may be developed
for categories of jobs performed (i.e. crew leader, technician, etc).
9. Accommodation
and Environment
9.1 The
AETB shall ensure, to the extent practical, that environmental conditions do
not invalidate the results or adversely affect the required quality of any
measurement. Environmental conditions that can affect the results of tests and
calibrations shall be documented.
NOTE 17: In many cases, the environmental
conditions under which an air emission test takes place are not under the
control of the AETB. It is the responsibility of the AETB to inform the client
or regulatory authority of the possible effects of environmental conditions on
data quality. The decision to abort or delay a test due to environmental
conditions rests with the client or regulatory authority unless the conditions
pose a safety threat to personnel performing the test, in which case, the AETB
shall have the authority to abort or delay the test.
9.2 To
the extent practical, concurrent activities that are incompatible with the
collection or analysis of quality data shall be avoided. Measures shall be
taken to avoid cross-contamination.
9.3 Access
to and use of areas affecting the quality of the tests and/or calibrations
shall be controlled. The AETB
shall determine the extent of control based on the particular circumstances and
requirements of the test project.
9.4 Measures shall be taken to ensure good housekeeping in all locations where testing or analysis activities are conducted. Special procedures shall be prepared where necessary.
10. Equipment and Reference
Materials
10.1 The
AETB shall have access to all items of sampling, measurement and test equipment
required for the correct performance of the tests and/or calibrations
(including sampling, preparation of test and/or calibration items, processing
and analysis of test and/or calibration data). In those cases where the AETB needs to use equipment outside
its permanent control, it shall ensure that the requirements of this practice
are met.
10.2 Equipment
and its software used for testing, calibration and sampling shall be capable of
achieving the required accuracy and shall comply with specifications relevant
to the tests and/or calibrations concerned.
10.3 Calibration
programs shall be established for key quantities or values of the instruments
where these properties have a significant effect on the results. Before being placed into service,
equipment (including that used for sampling) shall be calibrated or checked to
establish that it meets the AETBÕs specification requirements and complies with
the relevant standard specifications. The AETB shall confirm or establish a new
calibration at an interval established by relevant regulations. If relevant
regulations do not specify calibration interval, the AETB shall establish a
calibration interval sufficient to ensure the equipment continually meets
specification.
NOTE
18: The NCSL standard RP-1 is suggested as a reference to establish calibration
intervals.
10.4 The
AETB shall take precautions so that malfunctioning or inoperative equipment is
not used in a test project.
10.5 Where
applicable, all equipment under the control of the AETB and requiring
calibration shall be labeled, coded or otherwise identified to indicate the
status of calibration, including the date when last calibrated and the date or
expiration criteria when recalibration is due.
10.6 Equipment
shall be operated by trained and authorized personnel. Up-to-date instructions
on the use and maintenance of equipment (including any relevant manuals
provided by the manufacturer of the equipment) shall be readily available for
use by the appropriate AETB personnel.
10.7 Records
shall be maintained of each item of equipment and its software significant to
the tests and/or calibration performed.
The records shall include at least the following:
a) Identity of the item
b) ManufactureÕs
information, model and serial number or other unique ID
c) Calibration, repair,
and maintenance history
d) Instruction manual or
reference to its location
e) Current location, if
appropriate
When rental or loaned
equipment is used, relevant records shall be obtained from the equipment
provider.
10.8 The
AETB shall provide for the safe handling, transport, storage, use and planned
maintenance of measuring equipment to ensure proper functioning and in order to
prevent contamination or deterioration.
11. Measurement Traceability
and Calibration
11.1 All equipment used for tests and/or calibrations, including equipment for
subsidiary measurements (e.g. for environmental conditions) having a
significant effect on the accuracy or validity of the result of the test,
calibration or sampling shall be calibrated before being put into service. The
AETB shall have an established program and procedure for the calibration of its
equipment. Such a program shall include a schedule of calibration and a method
to insure only properly calibrated equipment is used in the test program.
11.2 Reference
materials shall, where possible, be traceable to certified reference materials.
11.3 Checks
needed to maintain confidence in the calibration status of reference, primary,
transfer or working standards and reference materials shall be carried out, as
far a technically and economically practicable, according to defined procedures
and schedules.
11.4 The AETB shall have procedures for safe handling, transport, storage and use of reference standards and reference materials in order to prevent contamination or deterioration and in order to protect their integrity.
12. Test Methods
12.1 The AETB shall use appropriate
methods and procedures for all testing performed. These include sampling, analysis, handling, transport,
storage and preparation of items to be tested and/or calibrated, and, where
appropriate an estimation of the
measurement uncertainty as well as statistical techniques for analysis of test
data.
12.2 Methods
for air emission testing performed for compliance purposes are currently
defined by applicable regulations. Alternatives or deviations from these
methods shall be detailed in the test protocol and/or the test report along
with any authorizations for the alternatives or deviations.
12.3 A site specific test plan (protocol)
shall be used for each test project. All procedures and activities specified in
the test plan shall meet the requirements of this practice and shall, at a
minimum, address the following points:
a) Objectives
and summary of test program
b) Description
of the source, operating conditions and process to be tested
c) Description
of the test matrix
d) Sampling
locations
e) Test methods
to be used, number of runs to be performed, and sampling duration of each run.
f) Process data
to be collected
g) QC procedures
and audits
h) Reporting
format, reporting units and other requirements
i) Plant entry
and safety requirements
j)
Responsibilities of test personnel
k) Tentative
test schedule
12.4 The test
plan shall be the primary source of information on testing and quality
procedures for the test project. It, along with the AETBÕs Quality Manual, is
the document against which an assessor shall perform any required on-site
assessment. The contents of this plan shall be communicated to all personnel
participating in the test project prior to the start of the project. Deviation
from test plan shall occur only if the deviation has been documented,
technically justified, authorized, and accepted by the client or any relevant
regulatory authority (as appropriate).
NOTE
19: It is recommended that AETBs adopt a standard test plan format
and that this format follow examples provided by regulatory authorities.
12.5 The
AETB shall have instructions on the use and operation of all relevant
equipment, and on the handling and preparation of items for testing and/or
calibration, or both, where the absence of such instructions could jeopardize
the results of tests and/or calibration. All instruction, standards, manuals
and reference data relevant to the work of the AETB shall be kept up to date
and shall be made readily available to personnel.
12.6 The AETB shall use test methods, including methods for sampling, which meet the needs of the client and which are appropriate for the tests it undertakes. Methods established in international, regional or national standards shall be used as practicable. The AETB shall ensure that it uses the latest valid edition of a method unless it is not appropriate or possible to do so. When necessary, the method shall be supplemented with additional details to ensure consistent application. The AETB shall inform the client when the method proposed by the client is considered to be inappropriate or out of date.
12.7 AETB-developed methods. The introduction of test and calibration methods developed by the AETB for its own use shall be a planned activity and shall be assigned to qualified personnel equipped with adequate resources. Plans shall be updated as development proceeds and effective communication amongst all personnel involved shall be ensured.
12.8 Non-standard methods. When it is
necessary to use methods not covered by standard methods, these shall be
subject to agreement with the client and any relevant regulatory authority and
shall include a clear specification of the clientÕs requirements and the
purpose of the test program. They
shall be described in the test protocol and reported in the same way as
standard methods.Any validation data shall be included in the test protocol.
12.9 When it is necessary for a AETB to
perform test methods that it has not performed previously, but which are
established, published, or validated test methods, the AETB must take
appropriate actions to ensure that the applicable requirements of this practice
are properly addressed before and during the performance of the new method.
12.10 Uncertainty. AETBs shall have and shall apply procedures for estimating the uncertainty of measurement. Conformance with this section may be demonstrated by use of approved test protocols for all tests. When such protocols are used, reference shall be made to published literature, when available, where estimates of uncertainty for test methods may be found.
NOTE 20: In certain cases the nature of the test method may
preclude rigorous, metrologically and statistically valid, calculation of
uncertainty of measurement. In
these cases the AETB should at least attempt to identify all the components of
uncertainty and make a reasonable estimation, and should ensure that the form
of reporting of the result does not give a wrong impression of the
uncertainty. Reasonable estimation
should be based on knowledge of the performance of the method and on the
measurement scope and should make use of, for example previous experience and
validation data.
13. Handling of Sampling and
Calibration Material
13.1 The AETB shall have procedures for the chain-of-custody, transportation,
receipt, handling, protection, storage, retention and/or disposal of samples,
sampling media and calibration materials, including all provisions necessary to
protect the integrity of the sample or calibration material, and to protect the
interests of the AETB and the client.
13.2 The AETB shall
have a system for identifying samples, sampling media and calibration
materials. The identification shall be retained throughout the life of the
item. The system shall be designed and operated so as to ensure that items
cannot be confused physically or when referred to in records or other
documents. The system shall, if appropriate, accommodate a sub-division of
groups of items and the transfer of items within and from the test location or
AETBÕs facility.
13.3 Upon receipt of the sample, sampling media, or calibration material, abnormalities or departures from normal or specified conditions, as described in the test method, shall be recorded. When there is doubt as to the suitability of an item for use in a test, or when an item does not conform to the description provided, or the test required is not specified in sufficient detail, the AETB shall consult the client for further instructions before proceeding.
13.4 The AETB shall have procedures and appropriate facilities for avoiding deterioration, loss or damage to the sample, sampling media or calibration material during storage, handling and preparation. Handling instructions provided with the item shall be followed. When items have to be stored or conditioned under specified environmental conditions, these conditions shall be maintained, monitored and recorded. Where a sample is to be held secure, the AETB shall have arrangements for storage and security that protect the condition and integrity of the secured items or portions concerned.
14. Records
14.1 General
14.1.1 The AETB shall establish and maintain procedures for
handling and storage of quality and technical records. Quality records shall
include reports from customer and regulatory authority feedback, internal
audits and management reviews as well as records of corrective and preventive
actions.
14.1.2 All records shall be legible and shall be stored and
retained in such a way that they are readily retrievable in facilities that
provide a suitable environment to prevent damage or deterioration and to
prevent loss. Retention times of records shall be established.
14.1.3 All records shall be held secure and in confidence.
14.1.4 The AETB shall have procedures to protect and back-up records stored electronically and to prevent unauthorized access to or amendment of these records.
14.2 Technical Records.
14.2.1 The AETB shall retain records of original observations,
derived data and sufficient information to establish an audit trail,
calibration records, staff records and a copy of each test report or
calibration certificate issued, for a defined period. The records for each test
or calibration shall contain sufficient information to facilitate, if possible,
identification of factors affecting the uncertainty and to enable the test or
calibration to be repeated under conditions as close as possible to the
original. The records shall include the identity of personnel responsible for
the sampling, performance of each test and/or calibration and checking of
results.
14.2.2 Other records include but are not limited to quality
records, results of internal and external audits, training and qualification
records for personnel, performance feedback, gas certifications, and chain of
custody records.
14.2.3 Observations, data and calculations shall be recorded at
the time they are made and shall be identifiable to the specific task.
14.2.4 When mistakes occur in records, each mistake shall be crossed out, not erased, made illegible or deleted, and the correct value entered alongside. All such alterations to records shall be dated and signed or initialed by the person making the correction. In the case of records stored electronically, equivalent measures shall be taken to avoid loss or change of original data.
15. Reporting
15.1 The results of each test, calibration, or series of tests or calibrations
carried out by the AETB shall be reported accurately, clearly, unambiguously
and objectively, and in accordance with any specific instructions in the test
or calibration methods.
15.2 The report shall
include all information requested by the client and relevant regulatory
authority and necessary for the interpretation of the test or calibration
results and all information required by the method used.
15.3 Each test report
or calibration certificate shall include at least the following information,
unless the AETB has valid reasons for not doing so:
a) a title;
b)
the name and address of the AETB, and the testing location;
c)
unique identification of the test report and on each page an identification in
order to ensure that the page is recognized as a part of the test report, and a
clear identification of the end of the test report;
d)
the name and address of the client;
e)
unambiguous identification of the substance, material or product sampled;
f)
the location of sampling, including any diagrams, sketches or photographs;
g)
identification of the method(s) used;
h)
a description and unambiguous identification of the item(s) tested;
i)
the date(s) of performance of the test;
j)
reference to the test plan and procedures used by the AETB;
k) the test results with, where appropriate, the units of measurement;
l)
deviations from, additions to, or exclusions from the test protocol, test
methods, the AETBÕs Quality Manual, or this Practice.
m)
information on specific test conditions, such as environmental conditions;
n)
a discussion of test results including the uncertainty associated with the test
and discussion of possible errors or limiting conditions.
n)
calibration certificates for all equipment significant to the testing performed
o)
documentation and sufficient raw data to verify and reproduce all report
calculations
p)
the name(s), function(s) and signature(s) or equivalent identification of
person(s) authorizing the test report;
q)
a signed statement by a responsible official that the AETB operates in
conformance with the requirements of this Practice during the test project.
NOTE 21: It is recommended that the AETB include a
statement specifying that reproducing portions of the test report may omit
critical substantiating documentation or be taken out of context and that due
care must be exercised in this regard.
NOTE
22: Air emission testing is a
process that integrates sampling and analysis. The operating parameters of the
source are often important for a complete and accurate interpretation of test
results. AETBs, whenever possible, should incorporate information on relevant
source process parameters (e.g. raw material feed rates, steam flow, etc.)
measured during the testing period.
15.4 In the case of tests or calibrations performed for internal clients, or in the case of a agreement with external clients, the results may be reported in a simplified way.
15.5 When opinions and interpretations are included, the AETB shall document the basis upon which the opinions and interpretations have been made. Opinions and interpretations shall be clearly marked as such in a test report.
15.6 Amendments
to a test report after issue shall be made only in the form of a further
document, or data transfer, which includes the statement: ÒSupplement to Test
Report, serial number ... [or as otherwise identified]Ó, or an equivalent form
of wording. Such amendments shall meet all the requirements of this practice.
15.7 When it is necessary to issue a complete new test report, this shall be uniquely identified and shall contain a reference to the original that it replaces.
NOTE 23: In order to facilitate review, AETBs
are encouraged to follow standard reporting formats provided by regulatory
agencies.
16. Sub-contracting of
Services
16.1 When a AETB subcontracts work
whether because of unforeseen reasons (e.g. workload, need for further
expertise or temporary incapacity) or on a continuing basis (e.g. through
permanent subcontracting, agency or franchising arrangements), this work shall
be placed with a competent subcontractor. A competent subcontractor is one
that, for example, complies with this practice for the work in question.
16.2 The AETB shall advise the client of
the arrangement in writing and, when appropriate, gain the approval of the
client, preferably in writing.
16.3 The AETB is responsible to the client
for the subcontractorÕs work, except in the case where the client or a
regulatory authority specifies which subcontractor is to be used.
16.4 The AETB shall maintain a register of all subcontractors that it uses and a record of the evidence of compliance with this practice for the work in question.
17. Outside Support and
Supplies
17.1 The AETB shall have a policy and
procedure(s) for the selection and purchasing of services and supplies it uses
that affect the quality of the tests and/or calibrations. Procedures shall
exist for the purchase, reception and storage of reagents and laboratory
consumable materials relevant for the tests and calibrations.
17.2 The AETB shall ensure that purchased
supplies and reagents and consumable materials that affect the quality of tests
and/or calibrations are not used until they have been inspected or otherwise
verified as complying with standard specifications or requirements defined in
the methods for the tests and/or calibrations concerned. These services and
supplies used shall comply with specified requirements. Records of actions
taken to check compliance shall be maintained.
17.3 Purchasing documents for items
affecting the quality of AETB output shall contain data describing the services
and supplies ordered. These purchasing documents shall be reviewed and approved
for technical content prior to release.
18. Identification and Control of
Non-Conforming Work
18.1 The AETB shall have policies and
procedures that shall be implemented when any aspect of its testing and/or
calibration work, or the results of this work, do not conform to its own
procedures or the agreed requirements of the client. The policies and
procedures shall ensure that:
a) the responsibilities and
authorities for the management of nonconforming work are designated and actions
(including halting of work and withholding of test reports, as necessary) are
defined and taken when nonconforming work is identified;
b) an evaluation of the
significance of the nonconforming work is made;
c) corrective actions are taken
within an appropriate time period, together with any decision about the
acceptability of the nonconforming work;
d) where necessary, the client is
notified and work is halted or re-done;
18.2 Where the evaluation indicates that
the nonconforming work could recur or that there is doubt about the compliance
of the AETBÕs operations with its own policies and procedures, the corrective
action procedures given in Section 19 of this practice shall be followed.
19. Corrective Action
19.1 General. The AETB shall
establish a policy and procedure and shall designate appropriate authorities
for implementing corrective action when nonconforming work or departures from
the policies and procedures in the Quality System or technical operations have
been identified.
NOTE 24: Causes of non-conforming work may be of two types (see Deming, 1982). (1) Common causes are attributed to random variation in any system and are not correctable through a corrective action process. Common causes are not likely to be repeated. An example may be an experienced field technician forgetting to sign a data sheet. (2) Special causes are the result of some systematic flaw in the Quality System and are thus likely to be repeated. While in some instances a special cause can be identified after a single instance (e.g. inadequate technician training) sometimes an analysis of performance feedback must be made to determine which quality problems are of a systematic nature. It is these systematic problems that should be addressed by the corrective action procedures in this section.
19.2 Cause analysis. The procedure for
corrective action shall start with an investigation to determine the root
cause(s) of the problem.
19.3 Selection and implementation of
corrective actions. Where corrective action is needed, the AETB shall identify
potential corrective actions. It shall select and implement the action(s) most
likely to eliminate the problem and to prevent recurrence.
19.4 Corrective actions shall be to a
degree appropriate to the magnitude and the risk of the problem. The AETB shall
document and implement any required changes resulting from corrective action
investigations.
19.5 Monitoring of corrective actions. The
AETB shall monitor the results to ensure that the corrective actions taken have
been effective.
19.6 Additional audits. Where the identification of nonconformances or departures casts doubts on the AETBÕs compliance with its own policies and procedures, or on its compliance with this practice, the AETB shall ensure that the appropriate areas of activity are audited in accordance with this practice as soon as possible.
20. Keywords
Stack testing, air emissions testing, source testing, sampling, stationary source testing, emission measurement, data quality, AETB
Quality Manual Outline